Racetrack Auto & Marine will restore your vehicle back to new again, along with providing you quality, reliable service you can count on!
We’ll work with your insurance company no matter who you’re through.
Check out our entire auto body techniques and procedures . . .
Step #1: Evaluate Your Needs
- Confirm your insurance company has received your damage report
- Confirm your claim number
- Evaluate your vehicle and identify what is needed to repair it
- Prepare estimate and review it with you
Step #2: Document The Plan
- Confirm your policy’s coverage
- Review our payment policy with you
- Schedule your vehicle repairs and the projected completion date
- Present our repair order for your authorization and signature
If your insurance company requires it, we will submit our estimate for their approval before proceeding
Step #3: Obtain Your Parts
- The parts you need are ordered
- Parts are logged in when received
Step #4: The Body Repairs Begin
- Disassemble the damaged parts
- Re-inspect your vehicle for any hidden damage that may have occurred
Step #5: Body Repairs Are Completed
- All damaged parts have been replaced or repaired according to plan
- Your vehicle is inspected to ensure the repairs are complete and correct as ordered.
Step # 6: Preparation For Painting
- To ensure a “like-new” paint job, your car undergoes multiple steps of careful preparation, including – cleaning, sanding, priming, sealing, and masking
Step #7: Painting (color and clear coats)
- New paint is expertly mixed to match your vehicle’s existing color
- Multiple coats of paint are applied to the repaired areas followed by clear coats for added gloss and protection
Step #8: Final Vehicle Assembly
- Final parts assembly is completed
- Your vehicle is carefully cleaned
- Your vehicle is carefully inspected to ensure the final repair meets our highest quality standards
Step #9: Customer Notification
- We contact you to confirm that repairs are completed and to schedule a time for you to take delivery of your vehicle
Step #10: Review and Delivery
- We meet with you to review the repairs, discuss any questions you may have, and ensure your satisfaction with our work
Body Shop is Located At the Ocean Gateway Location. Call Racetrack Auto & Marine today at 410-641-3200 or 410-641-5262 for your FREE estimate and locate the shop nearest you.
